That error is particularly common to users who have Avast Antivirus installed on their PC. Some antivirus apps can cause the ‘Start Menu and Cortana aren’t working’ error to pop-up whenever you try to use Cortana or activate the Start Menu on your device. If they don’t work, restart your computer.Īnd if that fails to work, try the next method below. Now sign in to the same profile and check if both Cortana and the Start Menu are working. That would sign you out of the profile you’re currently logged in to. Step 2: Tap the ‘Shut down or sign out’ option or simply hover your mouse on the option. Step 1: Tap the Windows key + X button on your keyboard to reveal the Quick Access menu.Īlternatively, you can simply right-click the bottom-left corner of your PC’s display. Typically, you’d want to sign out from the current profile from the Start Menu, but since it isn’t working, you can sign out using some other methods. Simply signing out of the profile you’re currently logged in and signing in once again can fix the Start Menu and Cortana errors on your computer. Whatever the issue is, the methods below will get both elements working again. Some other causative agents include malware presence on your computer or an antivirus software preventing them (read: Cortana and Start Menu) from functioning. This error is most common when a user tries to use Cortana or the Start Menu after a Windows update.
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